Subject: Fwd: Arabic Language Test - Ahmed Alsharif
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 26 Aug 2020 22:22:49 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Aug, 2020, at 23:36, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Ahmed Alsharif / (+91) 9603068043 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First thing first is apologize to customer for the mistake that I had made it then I'll tell the customer that I noted the mistake and I had already charged the address and the order will receive on during 30 minutes and. At the end I will thanks customer for waiting and accepting my apologize and I will tell the customer have a nice meal 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Personal character :I'm ambition guy, Im helpfull and Im a guy who wants a lot of knowledge and experience 

Educational :I'm studying b.pharmcy and I'm learning about business and management and I'm studying some languages (Spanish and hindi) 

Professional :I've worked for 3 months in online marketing and customer service 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	على حسب معرفتي الفرق بين الخدمة الجيدة للعملاء هي أن تجعل العميل يشتري المنتج مع الإقناع عن المنتج سواء أكان سعيد أو لا بالمنتج 

اما الخدمة المثالية هي أن تجعل العميل يشتري المنتج مع الاقتناع و الرضا التام بالخدمة و المنتج 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أولاً هذه الوظيفة سوف تساعدني في تحقيق هدفي الشخصي و زياده من الخبرة 

ثانياً لدي خبرة ليست بضيئلة في الإدارة العملاء و أيضا في الإدارة الإعمال 

ثالثاً اريد اخذ هذة الفرصة و اجعل منه خبرة و نجاح ملموس 

رابعاً لن اجعل هذة الوظيفة تذهب من يدي و سوف اجعل الشركة في تقدم و نجاح مع العمل الجماعي 

خامساً اما واثق من نفسي سوف آخذة هذة الفرصة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد زرت أماكن كثيرة في الهند وقد استمتعت كثيرا، من أكثر المدن زيارة هي مدنية حيدراباد 
عندما اذهب الى حيدراباد أشعر براحة نفسية لأنها تذكرني بالمكان التي ولدت فيها، و حيدر آباد لديها طابع عربي و مطاعم عربية وقد عشت فيها قرابة سنه و نصف و لدي أصدقاء كثر فيها و قد درست فيها بعض الدورات و منها اللغة الإنجليزية