Subject: Re: Refund returned items : 6494616902
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Hemyar Nasser <[email-masked]>, [email-masked]
Date: Wed, 26 Aug 2020 09:27:59 -0700 (MST)

Hi Team 
Problem Statement: Returned items 
Ticket ID: 1247281 
Order Date: May 27, 2020 
Order ID: 6494616902 
Tracking ID: 45953220773 
Total Price: 417SAR 
Returned Items IDs : 162180466 - 162162441 - 162162325 

Please confirm if you received the items above as the courier partner confirmed that the items have been returned under the following AWB 45953220773 

Regards 
Shakeeb 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, August 18, 2020 5:25:26 PM 
Subject: Refund approval 

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 1247281 
Order Date: May 27, 2020 
Order ID: 6494616902 
Tracking ID: 45953220773 
Total Price: 417SAR 
Issue Description: refund for undelivered items. 
Case history: the customer said he received only one item and the rest of items the courier return them. 
Customer's history: he has ordered 5 times. 
Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Hemyar