Subject: Re: Refund not processed for On Validation order - Ticket ID 1419081
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>
Date: Wed, 26 Aug 2020 08:17:59 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, August 25, 2020 7:43:27 PM 
Subject: Refund not processed for On Validation order - Ticket ID 1419081 

Dear Team, 

With regards to Order ID 8396951346, the customer is complaining that the refund is not processed. The status of the order is On Validation Cancelled. 

Please find attached image shared by customer. 

Kindly assist. 

Regards, 
Nikhil.