Subject: RE: KNET refund//8398142024
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Niren Dsouza <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Wed, 26 Aug 2020 14:34:40 +0000

Hi,

We have done the refund today

Original Transaction ID202023172818736
IP Address168.187.147.210Batch ID
Transaction Date/TimeWed Aug 26 17:34:18 AST 2020Post Date0826
Transaction ID202023973770601Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******4324Card ExpirationJul , 2023
Transaction Amount27.670Currency Code414
Merchant Track ID159775423900038725Result CodeCAPTURED
Host Response00Authorization Code053830
AVS ResponseCVD2 Validation Repsonse
Reference ID023997001341STAN ID265817
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, August 25, 2020 3:16 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Niren Dsouza <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: KNET refund//8398142024

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 25, 2020 5:09:38 PM
Subject: KNET refund

Hi.
Please find the details of a customer, purchase was completed online but did not go through.
Amount has been deducted from the customer's account.

Order : 8398142024
Payment : KNET
Error HYBRIS: On validation cancelled
Payment transaction status: Communication problem
KNET refund ticket:: 03497037

Please action.

Thanks
Niren.

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