Subject: Re: Late Shipping/ 8388688791
From: Asjad Hussain <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 26 Aug 2020 06:24:09 -0700 (MST)

Hi team, 

kindly help in closing the ticket 

From: "Srg Sulaibikhat" <[email-masked]> 
To: "Youraj Kinhikar" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Sunday, 9 August, 2020 15:12:14 
Subject: RE: Late Shipping/ 8388688791 

Dear Team, 

The order is not available at store. 

Reg, 

Faiz 

From: Youraj Kinhikar 
Sent: Saturday, August 08, 2020 7:51 PM 
To: Jessie Caparas <[email-masked]>; Seeta Seeta <[email-masked]>; Malik Ismail <[email-masked]>; Srg Sulaibikhat <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; asjad hussain <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Late Shipping/ 8388688791 

[ mailto:[email-masked] | @Srg Sulaibikhat ] Pl revert 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 06 August 2020 14:14 
To: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Youraj Kinhikar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; asjad hussain < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Shipping/ 8388688791 
Importance: High 

[ mailto:[email-masked] | @Youraj Kinhikar ] 

Kindly check if order is physically in the store. 

Store code: 

SPLASH Centrepoint21119 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 6, 2020 9:16 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; asjad hussain < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Shipping/ 8388688791 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number 8388688791, the order was placed on 20th June and till now the order is in progress as per hybris. We have already escalated the case to concerned team but we didn't receive any update from them till now. 

We request you to check this case on priority basis and let us know what action do we have to take in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 5 August, 2020 21:56:31 
Subject: Re: Late Shipping/ 8388688791 

Hi team, 

kindly help in closing the case 

Regards 

From: "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 2 August, 2020 20:01:49 
Subject: Re: Late Shipping/ 8388688791 

Hi team, 

any update? 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ecom cpkuwait" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 28 July, 2020 19:45:00 
Subject: Re: Late Shipping/ 8388688791 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 25 July, 2020 13:54:08 
Subject: Late Shipping/ 8388688791 

Hi team, 

Problem Statement: Late Shipping 

Order Date : Jun 20, 2020 

Order ID: 8388688791 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jun 20 and till now he has not received the order. As per the hybris the order status is ready to be shipped 

Customer is chasing us for his order so we request you to expedite the delivery date 

Regards, 

Asjad. 

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