Subject: KNET Refund - 8398339271
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Lessin Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Wed, 26 Aug 2020 05:41:23 -0700 (MST)

Hi Team, 

Kindly assist on the below case on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 21 August, 2020 11:35:57 
Subject: KNET Refund - 8398339271 

Hi Team, 

Kindly assist with the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, August 21, 2020 11:26:14 AM 
Subject: On Validation but amount captured / 8398339271 

Hi Team, 

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured with the TICKET ID - 03517022. 
Now the customer is asking for his amount so please refund his amount as soon as possible. 

Order number - 8398339271 
Ticket number - 1406684 

Hybris Ticket ID - 03517022 
Amount - 2.83 KWD 

Regards 
Rehan