Subject: Re: Refund not processed for On validation order - Order ID 8396992209
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>
Date: Wed, 26 Aug 2020 05:31:24 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, August 25, 2020 1:36:37 PM 
Subject: Refund not processed for On validation order - Order ID 8396992209 

Dear Team, 

The customer is complaining that the refund for Order ID 8396992209, for On Validation order, has not been processed. The customer has shared the 'TRANSACTION NUMBER - 022522003356' under which his account was debited. 

Attached image as shared by the customer for the reference. 

Kindly assist. 

Regards, 
Nikhil.