Subject: Order Delay - 6213003036
From: Apoorv Joshi <[email-masked]>
To: ArishLaila <[email-masked]>, [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 26 Aug 2020 05:19:15 -0700 (MST)

Hi Team, 

AWB: FP08030001381 

Please do not return the package and hold. Please let us know the exact reason why this order is not getting delivered. Has the customer been contacted on 0596395350, this is the correct contact number of customer which has been escalated and forwarded multiple times. 

Please assist in arranging the delivery with customer on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Abdulaziz Ghilan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 26 August, 2020 17:12:10 
Subject: Late delivery 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : 01 Aug 2020 
Order ID: 6213003036 
Tracking ID: FP08030001381 
Assistance Required: Need Urgent Delivery 
Issue Description: The order was shipped from our side on 03/8/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Abdulaziz Ghilan