Subject: Fwd: Arabic Language Test - Ahmed Ismat hassan diyab
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 26 Aug 2020 05:15:57 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Aug, 2020, at 13:01, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Ahmed Ismat hassan diyab / (+91) 6350595077 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I willApologize and i will contact to delivery boy to delivey fast to customer 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm Ahmed Ismat from sudan my age is 22 years, I complete my b.tech in electrical engineering and now i preparing my m.tech.My language is Arabic, I profession of being patience and positive thinking. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Great 
تقال للعظمه وهي افضل من جيد 
Good 
تعني جيد وليس الافضل 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	١. تتعامل معه بهدوء 
٢.تتحدث باحترام 
٣.عندما تتحدث معه اذكر اسمه باستمرار حتي يطمان لك 
٤.استخدم لوسمحت وشكرا واعتذر 
٥.كن صبوراً معه حتي وان اغضبك 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	:الامارات 
الامارات دوله رائعة وجميله تتكون من سبع امارات.تتمتع الامارات بالبنيه التحتية الجديده واغلبها ابراج ويوجد بها اطول برج في العالم (برج خليفه)دوله الامارات من افضل الدول الساحيه ويتميز شعبها بالتحضر والاحترام وهي من امن دول العالم وايضا هي دوله تشتهر بالسياحه واشهر اماره هي دبي حيث ياتي السياح من كل مدن العالم ويوجد هناك الكثير من التكنولوجيا وايضا يوجد جزيره النخيل هي من اجل جزر العالم سميه بهذا الاسم لانها علي شكل نخله وايضا هناك مشروع جديد يسمي جزر العالم ايضا موجد في دبي وهذا مشروع ضخم حيث يتم تشكيل الجزيره علي شكل عقارات كوب الارض ويتم تهيأت الجزيرة علي مناخ القاره المماثله للقاره الحقيقيه .الامارات دوله عظيمه انصح بزيارتها