Subject: Re: Partial shipped order /// 8398764527 /// 161605464
From: Shakeeb Arsalan <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, Ecom cpkuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 26 Aug 2020 04:55:29 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, August 25, 2020 11:54:19 AM 
Subject: Partial cancellation request /// 8398764527 /// 161605464 

Hi Team, 

Ticket ID: 1420018 
Problem Statement: (Partially shipped order) 
Order Date : Aug 22, 2020 
Delivery Date: Aug 23, 2020 
Order ID: 8398764527 
Tracking ID: FP08220001746 
Assistance Required: Need missing item 

Issue Description: Customer placed order and 1 item did not deliver to customer. 

The name of the item is #161605464 - - Floral Printed A-Line Maxi Skirt with Elasticised Waistband 

Kindly cancel this item so that customer receive the refund. 

Thank you for your help! 

Regards, 
Shivani