Subject: Refund escalation: On validation cancel (8395362827)
From: Mohd Adil <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 26 Aug 2020 04:14:34 -0700 (MST)

Hi Team, 

Greetings of the day! 

This is about the customer's refund follow up for the order# 8395362827 placed on 2nd August. The customer has also shared a screenshot for payment deduction proof. 

The customer's query was closed and he had to call the contact centre to check on the refund however, the contact centre simply updated the notes to check on the refund with the number 1353314 enclosed with the proof. 

Please find the screenshot below for your kind perusal and process the refund request at the earliest. 

Your prompt action is highly appreciable. 

Regards, 
Adil