Subject: RE: Refund issue #100041032106
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 26 Aug 2020 06:59:01 +0000

@Fauzan  Ahmad . Musalman<mailto:[email-masked]>

There was an email sent before on how to handle such concerns.

Kindly check that email then do the needful.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, August 25, 2020 6:41 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Refund issue #100041032106
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #8375069414
Tracking ID: 100041032106
Order Date: Mar 30, 2020

The order mode is COD and customer has paid the amount to PostaPlus. However the order has been returned to our warehouse and now customer is chasing us for refund. Kindly help us to refund for customer.

Thank you for your help.

Regards.
Fauzan
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