Subject: FW: [#1419794] - Article Feedback - When will I receive my order? - 9797012983
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Wed, 26 Aug 2020 06:12:25 +0000

@seeta.seeta<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

What is going on with the below agent?!

Was he trained?

From: Sachin Maheshwari <[email-masked]>
Sent: Wednesday, August 26, 2020 8:51 AM
To: Aldrin Patron <[email-masked]>; Adisha Dua <[email-masked]>; samreen shaikh <[email-masked]>; Escalations Dxbteam <[email-masked]>; Bsu Rwm <[email-masked]>
Cc: Jaquiline Guzman <[email-masked]>
Subject: RE: [#1419794] - Article Feedback - When will I receive my order? - 9797012983

@Escalations Dxbteam<mailto:[email-masked]>,

Pls ask team to assign issues to correct individuals / team.

This should be checked with respective store team.

@Bsu Rwm<mailto:[email-masked]>, this C&C order has been shipped from WRH on 12th Aug to your store, pls check & update status on urgent basis.

Regards,
Sachin Kumar
Assistant Manager - Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C66cd205f11504dd014c708d8497ba33a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340142651918499&sdata=THEYGMk4IUuXFn38%2BFXIw32N1tSLKJTXwTea6fA9kz0%3D&reserved=0> I www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C66cd205f11504dd014c708d8497ba33a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340142651928496&sdata=iY5oUP480gabgLe5hHi9M3Vnupc3fai%2BJf0orObA258%3D&reserved=0>

From: Aldrin Patron <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 26, 2020 8:38 AM
To: Adisha Dua <[email-masked]<mailto:[email-masked]>>; samreen shaikh <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: FW: [#1419794] - Article Feedback - When will I receive my order?

Hi ALL,

FYI.

Thanks & Regards,
Aldrin Patron
Landmark Tower, Dubai Marina
Tel: 04 5175741 | PO Box: 25030
Email: [email-masked]<mailto:[email-masked]>
              www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C66cd205f11504dd014c708d8497ba33a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340142651928496&sdata=Jc9G61YYermWFm3S9nMyrcwymbnZztgd8K8oP0xjGL8%3D&reserved=0>

From: Babyshop <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 25, 2020 7:33 PM
To: Aldrin Patron <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1419794] - Article Feedback - When will I receive my order?

External email sender, please take precaution.
Hi team

Problem Statement: Late shipment.
Order Created:Aug 12, 2020
Order Number:9797012983
Tracking ID: 979701298399990001
Assistance Required: Need urgent shipping.
Issue Description: the customer is complaining about late delivery, and till now order has not been shipped .
asap do the shipment.

Regards
Hemyar.

1419794:1125156
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