Subject: Refund Issue #6201255097
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 25 Aug 2020 08:04:31 -0700 (MST)

Hi Malik, 

With reference to order # 6201255097 
RMA: 23943267 

As per hybris the refund has been done from our end on 29 June 2020 . But costumer is insisting that he has not received the amount also has shared the bank statement. Kindly check and update us the refund status. 

Thank you for your refund. 

Regards, 
Fauzan