Subject: KNET Deduction - 8394966298
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 25 Aug 2020 05:23:56 -0700 (MST)

Hi Team, 

Please assist with the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 17 August, 2020 15:50:01 
Subject: KNET Deduction - 8394966298 

Hi Team, 

With reference to the order number: 8394966298 

Order is on validation and the amount does not shows captured on Hybris/cockpit however, the customer is reporting that the amount has been deducted and was not returned. She has already rasied an objection with he rbank directly and was advised to contact us. 

Please find attached transaction details regarding the same. 

Please look into this and assist. Thank you for your help! 

Regards, 
Apoorv