Subject: RE: ON_VALIDATION_CANCELLED // 8397666975 // 1393478
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 25 Aug 2020 12:19:19 +0000

Hi,

Refund done on 24th August

IP Address168.187.147.210Batch ID-1
Transaction Date/TimeMon Aug 24 19:08:30 AST 2020Post Date0824
Transaction ID202023757344749Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******9133Card ExpirationMar , 2021
Transaction Amount13.250Currency Code414
Merchant Track ID159750884600014756Result CodeCAPTURED
Host Response00Authorization Code299247
AVS ResponseCVD2 Validation Repsonse
Reference ID023797001993STAN ID184518
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, August 24, 2020 10:05 AM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: ON_VALIDATION_CANCELLED // 8397666975 // 1393478

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 22, 2020 3:52:41 PM
Subject: ON_VALIDATION_CANCELLED // 8397666975 // 1393478

Hi Team,

With reference to order numbers: 8397666975 order was On_Validation_Cancelled and the customer is complaining that they didn't received refund.

Order date: Aug 15, 2020
Payment mode: KNET
Ticket ID: 03511001

Kindly look into this issue and do the needful.

Thanks,
Nitesh

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