Subject: Re: KNET refund//8398142024
From: Seeta Seeta <[email-masked]>
To: Lessin Kumar <[email-masked]>, [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Niren Dsouza <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, [email-masked]
Date: Tue, 25 Aug 2020 05:16:29 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Niren Dsouza" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, August 25, 2020 5:09:38 PM 
Subject: KNET refund 

Hi. 
Please find the details of a customer, purchase was completed online but did not go through. 
Amount has been deducted from the customer's account. 

Order : 8398142024 
Payment : KNET 
Error HYBRIS: On validation cancelled 
Payment transaction status: Communication problem 
KNET refund ticket:: 03497037 

Please action. 

Thanks 
Niren.