Subject: Re: DED Order no 9783217977 AWB 45908361892
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 25 Aug 2020 04:33:27 -0700 (MST)

Hi Team, 

Kindly advice on this case. 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Pankaj Giri" <[email-masked]>, "mike bermingham" <[email-masked]>, "saravanan sathappan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shivani Rani" <[email-masked]> 
Sent: Saturday, 22 August, 2020 12:31:15 
Subject: Re: DED Order no 9783217977 AWB 45908361892 

Hi Jessie. 

Any update ? 

From: "Jessie Caparas" <[email-masked]> 
To: "Pankaj Giri" <[email-masked]>, "mike bermingham" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "saravanan sathappan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, August 9, 2020 4:02:45 PM 
Subject: RE: DED Order no 9783217977 AWB 45908361892 

[ mailto:[email-masked] | @Shakeeb Arsalan ] 

From: Pankaj Giri <[email-masked]> 
Sent: Saturday, June 6, 2020 4:39 PM 
To: Mike Bermingham <[email-masked]> 
Cc: Saravanan Satapan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: DED Order no 9783217977 AWB 45908361892 

Dear Sir, 

Kindly find the attached trail mail, Below said missing parts we had already handed over to Aramex, Also Aramex team confirm us on 4 th June they have received the parts and they will arrange delivery as earlier.. 

	

Thanks & Regards, 

Pankaj Giri 
DC Operation – UAE 

Lifestyle Distribution Center - UAE Operations 
Gate No: 35, Land Mark Building 
Post Box No :34425, Jabel Ali Industrial Area 1, Dubai 
TEL : +971 4 8095499 
MOB: +971 0558749097 (CUG) 
E : [ mailto:[email-masked] | [email-masked] ] 

Connect with us:- Lifestyleshops.com 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lifestylegulf.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cda10026871e3488d438008d80a1688c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637270439186647379&sdata=SOVApSjSCzSsmlzdkZDbdbqo2tyep1djlVrfDn%2F3ECk%3D&reserved=0 ] [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cda10026871e3488d438008d80a1688c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637270439186657373&sdata=VRicO0rhF5JvBEgL9ms%2FWghszViKidyoPYc9ZT86E6E%3D&reserved=0 ] [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.instagram.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cda10026871e3488d438008d80a1688c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637270439186667367&sdata=FHXam1IwCeQ7WEOLL06VM7pedNXbwetBgYQ5rFNcRtI%3D&reserved=0 ] [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pinterest.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cda10026871e3488d438008d80a1688c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637270439186667367&sdata=Qpo0oqbgOwASjcZxDLkODWoeidlUanXFgX1Ba%2BsRbjM%3D&reserved=0 ] [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cda10026871e3488d438008d80a1688c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637270439186677363&sdata=pnWPXfbO54WbofmVpBr3Ii057d1X2rX4i84L6tYDIqk%3D&reserved=0 ] [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cda10026871e3488d438008d80a1688c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637270439186677363&sdata=NCZTsmIMX%2B01HmNUe4njyxdSHqdQyc5NNrEJKHeUWv0%3D&reserved=0 ] 

From: Mike Bermingham < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, June 3, 2020 12:02 PM 
To: Saravanan Satapan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fw: DED Order no 9783217977 AWB 45908361892 

Saravanan, 

Can we arrange for the top to be delivered? 

Mike Bermingham 
Head of Omni Channel Lifestyle 
w: Lifestyleshops.com 
m: +971563692571 
t: +97145176532 

From: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: June 3, 2020 11:50 AM 
To: Lifestyle Ecom < [ mailto:[email-masked] | [email-masked] ] >; Lifestyle Customer Support < [ mailto:[email-masked] | [email-masked] ] >; Mike Bermingham < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Saravanan Satapan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: DED Order no 9783217977 AWB 45908361892 

Hi [ mailto:[email-masked] | 
@Mike Bermingham ] 

Please help to get this update. DED keep following 

From: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, June 2, 2020 9:51 PM 
To: Lifestyle Ecom < [ mailto:[email-masked] | [email-masked] ] >; Lifestyle Customer Support < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Saravanan Satapan < [ mailto:[email-masked] | [email-masked] ] >; Mike Bermingham < [ mailto:[email-masked] | [email-masked] ] > 
Subject: DED Order no 9783217977 AWB 45908361892 
Importance: High 

Hi team, 

Please check, customer received below items without Marble Top, please let us know if it possible to deliver it to customer . 

162126041 - - Metallic Console Table with Marble Top - 117x48x80 cms 

Mahmoud 

From: Shirin Suseelan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 24, 2020 3:07 PM 
To: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ALL DXB DOM - Banks e-Commerce < [ mailto:[email-masked] | [email-masked] ] >; Shahazad Kallittavalappil < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#1077717] - Order no 9783217977 

External email sender, please take precaution. 

Hi, 

We have received one piece under AWB 45908361892 and the same delivered to the customer. 

	

DXB 	

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.aramex.net%2Finfoaxs%2Ftracking_updates_details.asp%3FPINumberID%3D10&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cda10026871e3488d438008d80a1688c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637270439186687360&sdata=rlB3BrlGBw%2F98Pv9wWlXc2cUDYXookFXP1c8Xkc%2BAOU%3D&reserved=0 | SHPU ] 	

SINA 		

1 		

E19BCC2 		

C & D 	

05/19/20 1334 	

05/19/20 1136 

Regards, 

Shirin Suseelan 

From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 24, 2020 2:24 PM 
To: ALL DXB DOM - Banks e-Commerce < [ mailto:[email-masked] | [email-masked] ] >; Shahazad Kallittavalappil < [ mailto:[email-masked] | [email-masked] ] > 
Cc: [ mailto:[email-masked] | [email-masked] ] 
Subject: Fwd: [#1077717] - Order no 9783217977 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Problem Statement: Missing item 
Order Date : May 18, 2020 
Delivery Date: May 20, 2020 
Order ID: 9783217977 
Tracking ID: 45908361892 
Assistance Required: Need missing item 

Issue Description: Customer reported that she has not received the full item. She only receive the metallic part of the item and marble part is missing. 

The missing item is: 162126041 - - Metallic Console Table with Marble Top - 117x48x80 cms and cost of it is AED 1499 

Kindly check and ​update the status of the missing part. 

Waiting for your response. 

Regards, 
Shivani 

1077717:1125156 
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