Subject: RE: 8398190624 // KNET Refund Issue // ON_VALIDATION_CANCELLED
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 25 Aug 2020 11:27:31 +0000

HI,

We have done refund today

Original Transaction ID202023162411204
IP Address168.187.147.210Batch ID
Transaction Date/TimeTue Aug 25 14:27:09 AST 2020Post Date0825
Transaction ID202023872585422Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******8733Card ExpirationMar , 2022
Transaction Amount14.800Currency Code414
Merchant Track ID159777497700009780Result CodeCAPTURED
Host Response00Authorization Code578208
AVS ResponseCVD2 Validation Repsonse
Reference ID023897001061STAN ID82511
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, August 23, 2020 6:42 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: 8398190624 // KNET Refund Issue // ON_VALIDATION_CANCELLED

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 21, 2020 6:56:32 PM
Subject: 8398190624 //  KNET Refund Issue // ON_VALIDATION_CANCELLED

Hi Team,

Problem Statement; ON_VALIDATION_CANCELLED
Order ID; 8398190624
KNET Transaction ID; 023155024883
Assistance Required; Need to investigate the amount deduction issue.

Issue Description;The order has been cancelled on validation, but the customer claiming the amount has been deducted,
Please check and get back us ASAP.

Regards
Ataullah

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