Subject: Refund not processed for On validation order - Order ID 8396992209
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 25 Aug 2020 01:06:37 -0700 (MST)

Dear Team, 

The customer is complaining that the refund for Order ID 8396992209, for On Validation order, has not been processed. The customer has shared the 'TRANSACTION NUMBER - 022522003356' under which his account was debited. 

Attached image as shared by the customer for the reference. 

Kindly assist. 

Regards, 
Nikhil.