Subject: RE: on validation but amount captured / 8397838524
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Tue, 25 Aug 2020 07:15:26 +0000

Hi,

We have done the refund today

IP Address37.39.10.195Batch ID-1
Transaction Date/TimeTue Aug 25 00:26:27 AST 2020Post Date0825
Transaction ID202023897804591Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDBoubyan Bank
Card Number490456******1093Card ExpirationApr , 2021
Transaction Amount30.900Currency Code414
Merchant Track ID159759318100007070Result CodeCAPTURED
Host Response00Authorization Code130897
AVS ResponseCVD2 Validation Repsonse
Reference ID023897000010STAN ID418810
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, August 22, 2020 11:31 AM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: on validation but amount captured / 8397838524

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 21, 2020 5:36:29 PM
Subject: on validation but amount captured / 8397838524

Hi Team,

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured.
Now the customer is asking for his amount so please refund his amount as soon as possible.

Order number - 8397838524
Hybris Ticket ID - 03507163
Amount - 30.90 KWD

Regards
Rehan

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