Subject: Re: sadaad refund issue case ID: 1321297
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 24 Aug 2020 20:58:00 -0700 (MST)

Hi team, 
any update? 

customer provided this IBAN : 
SA2680000216608010297828 

please do needful 

regards 
ammar asif 

From: "Malik Ismail" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Arjun Thapa" <[email-masked]> 
Sent: Monday, 24 August, 2020 09:24:04 
Subject: RE: sadaad refund issue case ID: 1321297 

Hi Seeta, 

Please do the needful. 

Regards, 

Malik 

From: Mohammed Athar <[email-masked]> 
Sent: Monday, August 24, 2020 1:05 AM 
To: Malik Ismail <[email-masked]>; seeta.seeta <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>; Arjun Thapa <[email-masked]> 
Subject: RE: sadaad refund issue case ID: 1321297 

Hi Malik, 

Please provide the correct IBAN for the below refund. 

Thanks & Regards, 

Athar Mohammed, 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 20, 2020 7:44 AM 
To: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ammar Asif < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Arjun Thapa < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: sadaad refund issue case ID: 1321297 

Hi [ mailto:[email-masked] | 
@Mohammed Athar ] , 

Please do the needful for SADAD refund. 6201612900 - ticket id; 07327073 

account holder's name: Haya Saleh Rashid bin Saaran. 

The name of the bank: Al-Rajhi Bank 

Branch name: alshafa 

Account number.216608010297828 

IBAN: SA26 8000 0211 6608 0102 97828 

Account type current 

transaction ID : P1000000000004749447 

Regards, 

Malik 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 5:30 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ammar Asif < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: sadaad refund issue case ID: 1321297 

External email sender, please take precaution. 

Hi Malik, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 8:03:36 AM 
Subject: sadaad refund issue case ID: 1321297 

Problem Statement: Refund Not Processed 

Order Date : 19-Jun-2020 

Order ID:6201612900 

Tracking ID: 45959879464 

Assistance Required: Need refund for customer. 

RMA: 33968631 

ticket id; 07327073 

The order was placed on 19-Jun-2020 but as per record the items were not delivered and submitted to warehouse and marked as NDR but refund has not been processed yet 

account holder's name: Haya Saleh Rashid bin Saaran. 

The name of the bank: Al-Rajhi Bank 

Branch name: alshafa 

Account number.216608010297828 

IBAN: SA26800002116608010297828 

Account type current 

transaction ID : P1000000000004749447 

please do needful. 

Best regards 

Ammar Asif 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com