Subject: RE: Amount deducted and order not placed
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Lessin Kumar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Musaab Anesi <[email-masked]>
Date: Mon, 24 Aug 2020 13:10:51 +0000

HI,

Refund done on 19th August 2020

IP Address168.187.147.210Batch ID-1
Transaction Date/TimeWed Aug 19 09:09:32 AST 2020Post Date0819
Transaction ID202023208686177Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******2573Card ExpirationDec , 2022
Transaction Amount78.500Currency Code414
Merchant Track ID159358344500074020Result CodeCAPTURED
Host Response00Authorization Code093374
AVS ResponseCVD2 Validation Repsonse
Reference ID023296000120STAN ID141212
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi <[email-masked]>
Sent: Friday, August 21, 2020 2:53 PM
To: Malik Ismail <[email-masked]>
Cc: Lessin Kumar <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Musaab Anesi <[email-masked]>
Subject: Re: Amount deducted and order not placed

External email sender, please take precaution.
Hi Malik,

Kindly assist with the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Lessin Kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Musaab Anesi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 15, 2020 11:52:51 PM
Subject: Amount deducted and order not placed

Hi Team,

With reference to customer email ID: [email-masked]<mailto:[email-masked]>

As per customer he tried to place an order but it has not placed successfully. and customer has shared the reference number that the amount has been deducted from his account. Kindly check and update us the status asap.

Merchant tracking number: 159358344500074020
Reference number:  018355007597
Payment ID: 101202018341723828
Amount: KWD78.50
Date: .2020-07-01

Thank you for your help.

Regards,
Fauzan

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