Subject: Refund approval Order ID: 8395760848
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 24 Aug 2020 03:00:31 -0700 (MST)

Hi Team 

Problem Statement : Refund approval. 

Order Date : Aug 5, 2020 
Order ID: 8395760848 
Tracking ID : S002133800373 
Total Price : 82.8 

Issue Description : The Customer placed the order on Aug 5, 2020, The customer says that he does not want the refund as RV value and wants it as cash to his bank account . 

Case history : The customer reached out to us on 23 of Aug. 

Customer's history : the customer is with us since 05/08/2020 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb