Subject: Re: Refund approval.
From: Shakeeb Arsalan <[email-masked]>
To: Haithm Saeed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 24 Aug 2020 02:57:46 -0700 (MST)

Hi 

Please raise Jira to delete my credit amout and after the amount is deleted raise it to us on Zimbra so we can reach out to the finance team to proceed with the bank transfer 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, August 23, 2020 3:46:19 PM 
Subject: Refund approval. 

Hi Team 

#1409605 
Problem Statement : Refund approval. 

Order Date : Aug 20, 2020 
Order ID: 8398446221 
Tracking ID : FC08061000900 
Total Price : 6.5 

Issue Description : The Customer placed the order on Aug 20, 2020 , The customer says that he does not want the refund as My Credit and wants it as cash to his bank account . 

Case history : The customer reached out to us on 23th of Aug. 

Customer's history : the customer is with us since 8/20/20 and this is his second order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb