Subject: Re: The Oder is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions (8397595873)
From: Shakeeb Arsalan <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 24 Aug 2020 02:48:16 -0700 (MST)

Hi 

The refund was initiated to the customer on 24th of Aug 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, August 23, 2020 2:56:45 PM 
Subject: The Oder is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions (8397595873) 

Hi Team 

Problem Statement: The Oder is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions 

Order Date: Aug 15, 2020 
Order ID: 8397595873 
Total Price: KWD22.20 
Identifier: KNET 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 
and the customer is demanding refund so we request to initiate the refund on your priority basis 

Regards 
Hafizullah