Subject: Re: Knet Refund // On Validation Cancelled 8398000340
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>
Date: Mon, 24 Aug 2020 02:21:22 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, August 23, 2020 12:30:29 PM 
Subject: Knet Refund // On Validation Cancelled 8398000340 

Hi Team 

Problem Statement : On Validation Cancelled 

Ticket id : 03509025 
Order Date : Aug 17, 2020 
Order ID: [ callto:8397816727 | 8398000340 ] 
Total Price : 46.78 

Issue Description : The Customer placed the order on Aug 17 , 2020 , and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb