Subject: On validation but amount captured / 8397605873
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 24 Aug 2020 02:06:48 -0700 (MST)

Hi Team, 

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured. 
Now the customer is asking for his amount so please refund his amount as soon as possible. 

Order number - 8397605873 
Ticket number - 1400947 

Hybris Ticket ID - 03503008 
Amount - KWD8.00 

Regards 
Rehan