Subject: Re: Refund is to be reprocessed to bank account - Ticket ID 1364509
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>
Date: Mon, 24 Aug 2020 01:21:42 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, August 23, 2020 11:49:19 AM 
Subject: Fwd: Refund is to be reprocessed to bank account - Ticket ID 1364509 

Dear Team, 

The following are the RV's deactivated while the refund has been processed for KWD 7.21 only. 

Kindly assist. 

8390003939-43283167-33926-68929 for KWD 5.00 
8390003939-43283167-83948-44150 for KWD 24.53 
8390003939-43283167-88930-53454 for KWD 5.00 

Regards, 
Nikhil. 

From: "Rashid Gafoor Kaskar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Lessin Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Anju John" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Saturday, 22 August, 2020 16:05:59 
Subject: RE: Refund is to be reprocessed to bank account - Ticket ID 1364509 

Hi, 

We have done the refund today 

Original Transaction ID202018072895592 

IP Address37.231.13.159Batch ID 

Transaction Date/TimeSat Aug 22 13:35:36 AST 2020Post Date0822 

Transaction ID202023546268221Action CodeCredit 

Merchant ID2683Terminal ID268301 

Payment InstrumentDebit CardBrand IDAhli United Bank 

Card Number537016******1748Card ExpirationJul , 2022 

Transaction Amount7.210Currency Code414 

Merchant Track ID159335409600083695Result CodeCAPTURED 

Host Response00Authorization Code110809 

AVS ResponseCVD2 Validation Repsonse 

Reference ID023596000496STAN ID864643 

Cardholder Address 

ECI7Cardholder Zip Code 

User Field 1User Field 2 

User Field 3User Field 4 

User Field 5 

UCAFHost Tran ID 

From: Apoorv Joshi 
Sent: Friday, August 21, 2020 3:17 PM 
To: Malik Ismail <[email-masked]> 
Cc: Lessin Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Refund is to be reprocessed to bank account - Ticket ID 1364509 

External email sender, please take precaution. 

Hi Malik, 

Kindly assist with the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Lessin Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, August 16, 2020 4:15:19 PM 
Subject: Re: Refund is to be reprocessed to bank account - Ticket ID 1364509 

Hi Team, 

Please assist in the below KNET transfer as the RVs have already been deactivated as per the customer request. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, August 16, 2020 4:05:26 PM 
Subject: Refund is to be reprocessed to bank account - Ticket ID 1364509 

Dear Team, 

With regards to Order ID 8390003939, the customer has asked to reverse RV and process the refund to bank account. 

Amount to be refunded : KWD 34.53 

I have got the RV reversed under REL 108912 and bank details updation under REL 110456. 

Kindly get the refund processed to customer's account. 

Regards, 

Nikhil. 

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