Subject: Re: Knet refund issue 8398632412
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 24 Aug 2020 00:54:19 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, August 22, 2020 5:17:06 PM 
Subject: Knet refund issue case I D 1411628 

Problem Statement: Refund Not Processed 
Order Date : Aug 21, 2020 
Order ID: 8398632412 
Ticket ID: 03524035 
Assistance Required: Need refund for customer. 

The order was placed on Aug 21, 2020 but got cancelled on validation and money got deducted but not refunded yet. 
please do needful. 

Best regards 
Ammar Asif