Subject: Re: Knet Refund / On Validation Cancelled 8398497909
From: Shakeeb Arsalan <[email-masked]>
To: lessin kumar <[email-masked]>, Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>
Date: Mon, 24 Aug 2020 00:14:04 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, August 22, 2020 4:42:24 PM 
Subject: Knet Refund / On Validation Cancelled 8398497909 

Hi Team 

Problem Statement : On Validation Cancelled 

Order Date : Aug 20, 2020 
Order ID: [ callto:8397816727 | 8398497909 ] 
Hybris Ticket id : 03497059 
Total Price : 2.30 

Issue Description : The Customer placed the order on Aug 20, 2020 , and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb