Subject: Re: ON_VALIDATION_CANCELLED // 8397666975 // 1393478
From: Shakeeb Arsalan <[email-masked]>
To: lessin kumar <[email-masked]>, Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 24 Aug 2020 00:05:24 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, August 22, 2020 3:52:41 PM 
Subject: ON_VALIDATION_CANCELLED // 8397666975 // 1393478 

Hi Team, 

With reference to order numbers: 8397666975 order was On_Validation_Cancelled and the customer is complaining that they didn't received refund. 

Order date: Aug 15, 2020 
Payment mode: KNET 
Ticket ID: 03511001 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh