Subject: Re: Refund not processed // 9789346957 // 1393477
From: Shakeeb Arsalan <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 24 Aug 2020 00:03:26 -0700 (MST)

We did not capture the amount 
ask the customer to check with the bank 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, August 22, 2020 3:34:47 PM 
Subject: Refund not processed // 9789346957 // 1393477 

Hi Team, 

With reference to order number: 9789346957, customer placed order on Jun 24, 2020 and was cancelled later. 

The customer is complaining that he has not received the refund yet. Customer has shared the Bank statement as attached above. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh