Subject: Refund not processed - 1302257
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sun, 23 Aug 2020 23:04:48 -0700 (MST)

Dear Team, 

With regards to Order ID 6204770488, the Aramex team has confirmed that the returned items were delivered to WH on Aug 11. Please find the attached for the confirmation. 

Escalated twice to WH but no response. 

Problem Statement: Refund Not Processed 
Order Date : June 30, 2020 
Order ID: 6204770488 
RMA: 23992472 
Return Tracking ID: 46066247776 

The customer came to us on Jul 14 for the same. The customer is with us since June '19 and has done 20 transactions with us. 

Kindly assist. 

Regards, 
Nikhil.