Subject: Re: 8398190624 // KNET Refund Issue // ON_VALIDATION_CANCELLED
From: Shakeeb Arsalan <[email-masked]>
To: lessin kumar <[email-masked]>, Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 23 Aug 2020 08:42:22 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, August 21, 2020 6:56:32 PM 
Subject: 8398190624 // KNET Refund Issue // ON_VALIDATION_CANCELLED 

Hi Team, 

Problem Statement; ON_VALIDATION_CANCELLED 
Order ID; 8398190624 
KNET Transaction ID; 023155024883 
Assistance Required; Need to investigate the amount deduction issue. 

Issue Description;The order has been cancelled on validation, but the customer claiming the amount has been deducted, 
Please check and get back us ASAP. 

Regards 
Ataullah