Subject: New Reply Received - Missing Item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 Aug 2020 15:32:33 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Missing Item  Ticket comment <div>
<div dir="auto">Hello thank you for your email.</div>
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<div dir="auto">So there are two items to be refunded.</div>
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<div dir="auto">Thank you. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Aug 23, 2020 at 6:29 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<br><br>	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Maria,</div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us.<br><br>We are really sorry to say that the remaining item from your order is no longer available in-stock so we have now raised a refund request for you. Please be assured that this is being worked upon and should soon be processed. You will receive the refund back in the payment method used to pay for the order.<br><br>Please note that it may take an additional 2-15 days for the amount to reflect in your account as per the banking norms.<br><br>We apologise for all the inconvenience and thank you for the patience and Cooperation.<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1405118