Subject: Re: late collection case ID 1323772
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 23 Aug 2020 07:55:26 -0700 (MST)

the pickup ref is not correct, (u have mentioned the same order NO) 
confirm with the customer if the item has been collected 
if yes raise Jira and refund 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, August 22, 2020 10:05:40 AM 
Subject: late collection case ID 1323772 

Problem Statement: late collection 
Order Date :09-Jul-2020 
Order ID: 6207151093 
Tracking ID: 620715109323999991 
return tracking ID : 45520558941 
reference ID : 6207151093 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on 09-Jul-2020 with the order id 6207151093, and he raised return request but the item has not been collected yet. 
i had created AWB manually. but now it is invalid 
please do needful. 

regards 
ammar asif