Subject: Re: Knet refund issue Order ID 8397522209
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>
Date: Sun, 23 Aug 2020 07:46:25 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, August 22, 2020 8:12:05 AM 
Subject: Knet refund issue case ID 1409612 

Problem Statement: Refund Not Processed 
Order Date : Aug 14, 2020 
Order ID:8397522209 
Ticket ID: 03502002 
Assistance Required: Need refund for customer. 

The order was placed on Aug 14, 2020 but his order got cancelled on validation and money got deducted from his account but not refunded yet. 
please do needful. 

Best regards 
Ammar Asif