Subject: Re: Refund approval for missing item ./ 8376773573
From: Asjad Hussain <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 23 Aug 2020 07:33:30 -0700 (MST)

Hi team, 

kindly help in closing the ticket 

From: "Asjad Hussain" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 13 August, 2020 20:30:13 
Subject: Re: Refund approval for missing item ./ 8376773573 

Hi team, 

any update? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "midhun madhu" <[email-masked]> 
Sent: Wednesday, 5 August, 2020 20:33:39 
Subject: Re: Refund approval for missing item ./ 8376773573 

Hi Team 

Problem Statement: (Missing items) 

Order Date : Apr 9, 2020 
Order ID: 8376773573 
Missing Item : Missing item: 160841915 - - Juniors Baby Rocker Activity Walker 
Tracking ID: 100041314092 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 14 items but as per the customer he/she has only received 13 items, Under the consignment details we can see that all 14 items has been shipped/Delivered from our side. 

​Please confirm has the item mentioned above been shipped with the order or not ? 

Regards, 
Shakeeb