Subject: Re: ON_VALIDATION_CANCELLED / Knet Refund 8397985558
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>
Date: Sun, 23 Aug 2020 07:05:15 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, August 20, 2020 3:28:48 PM 
Subject: ON_VALIDATION_CANCELLED 

Hi Team, 

Problem Statement: ON_VALIDATION_CANCELLED 
Order Date : Aug 17, 2020 
Order ID: 8397985558 
Hybris ticket : 03512034 

Issue Description: The order was on Aug 17, 2020 but hybris status showing that it is on validation as the customer already paid and the customer is chasing as for his money. 

Regards, 
Abdulqader