Subject: KNET issue // 1411018 //8398448353
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Sun, 23 Aug 2020 03:43:01 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED 

Order Date : Aug 20, 2020 
ticket id :03504012 
Order ID: 8398448353 
Total Price: KWD37.15 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin