Subject: Refund approval.
From: Haithm Saeed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 23 Aug 2020 03:16:19 -0700 (MST)

Hi Team 

#1409605 
Problem Statement : Refund approval. 

Order Date : Aug 20, 2020 
Order ID: 8398446221 
Tracking ID : FC08061000900 
Total Price : 6.5 

Issue Description : The Customer placed the order on Aug 20, 2020 , The customer says that he does not want the refund as My Credit and wants it as cash to his bank account . 

Case history : The customer reached out to us on 23th of Aug. 

Customer's history : the customer is with us since 8/20/20 and this is his second order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb