Subject: Re: Incomplete order - 6211445439
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, [email-masked]
Date: Sun, 23 Aug 2020 02:20:03 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, August 23, 2020 1:55:52 PM 
Subject: Incomplete order - Ticket ID 1340684 

Dear Team, 

With regards to Order ID 6211445439, the customer is complaining that he sent his driver to pick up the order. The driver checked the order and only 3 items were there out of 6. So he returned the order at the counter and left. 

The order details are mentioned below: 

Customer Name: Dhananjay Singh 
Order Number: 6211445439 
Tracking ID: 621144543922999991 
Store ID: Centrepoint21128 
Customer Mobile No: 0583967329 

The customer is following up for the refund. The same was escalated to the store and store SPOC but no response. 

The customer is with us since Sep '18 and has completed 30 transactions with us. 

Kindly assist. 

Regards, 
Nikhil.