Subject: Re: Late Shipping/ 8390585186
From: Shakeeb Arsalan <[email-masked]>
To: youraj kinhikar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>, midhun madhu <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 22 Aug 2020 07:22:48 -0700 (MST)

Hi Youraj, 

Order ID:8390585186 
Store Code : Splash21230 

Please confirm if the order was received physically at the store ? 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, August 17, 2020 6:13:07 PM 
Subject: Late Shipping/ 8390585186 

Hi Team, 

Problem Statement: Late Shipping 
Order Date Jul 2, 2020 
Order ID:8390585186 
Tracking ID:839058518630999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jul 2, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards 
Asjad