Subject: Re: Refund Not Processed // 1327576 // 6205365467
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ala Hamood <[email-masked]>, [email-masked]
Date: Sat, 22 Aug 2020 06:12:45 -0700 (MST)

Hi Team, 

Order : 6205365467 
store Code : ShoeMart21192 
the order has been marked as NOT_PICKED but till now the refund has not been initiated 
Please do the RTS so we can get the customer refunded as he is chasing us. 

Regards 
Shakeeb 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, August 16, 2020 7:34:44 PM 
Subject: Refund Not Processed // 1327576 // 6205365467 

Dear Team, 

Problem Statement: Refund Not Processed 
Order Date:Jul 2, 2020 
Order ID: 6205365467 
Tracking ID: 620536546723999991 
RMA: ShoeMart21192 

Assistance Required: Need refund for customer. 

Issue Description: As per the information on our system and customer emailed us that the order not picked on time , the time pried of return is more 14 days and and till now the RMA not processed kindly check and process the RMA asap and update us. 

Best Regards, 
Ala Aldin