Subject: Re: Cancellation for the order (9778078804)
From: Shakeeb Arsalan <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 22 Aug 2020 05:58:00 -0700 (MST)

the customer did not get back to us since more that 2 months 
and one of Jira team said that the issue had been fixed https://landmark.atlassian.net/browse/REL-107377 
check once with the customer if the issue has beer resolved and got the money 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, August 17, 2020 11:01:22 AM 
Subject: Re: Cancellation for the order (9778078804) 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Apr 16, 2020 
Order ID: 9778078804 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Apr 16, 2020 and till now he has not received the order. As per the hybris the there is no consignment ready for the order. 

Customer wants to cancel the order and want to be refunded for his order asap. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 10 August, 2020 10:07:53 
Subject: Cancellation for the order (9778078804) 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Apr 16, 2020 
Order ID: 9778078804 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Apr 16, 2020 and till now he has not received the order. As per the hybris the there is no consignment ready for the order. 

Customer wants to cancel the order and want to be refunded for his order asap. 

Regards, 
Abhishek Borgaonkar