Subject: Knet refund issue case I D 1411628
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 22 Aug 2020 04:47:06 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : Aug 21, 2020 
Order ID: 8398632412 
Ticket ID: 03524035 
Assistance Required: Need refund for customer. 

The order was placed on Aug 21, 2020 but got cancelled on validation and money got deducted but not refunded yet. 
please do needful. 

Best regards 
Ammar Asif