Subject: Knet Refund / On Validation Cancelled 8398497909
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 22 Aug 2020 04:12:24 -0700 (MST)

Hi Team 

Problem Statement : On Validation Cancelled 

Ticket id : 03497059 
Order Date : Aug 20, 2020 
Order ID: [ callto:8397816727 | 8398497909 ] 
Total Price : 2.30 

Issue Description : The Customer placed the order on Aug 20, 2020 , and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb