Subject: RE: Refund is to be reprocessed to bank account - Ticket ID 1364509
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Lessin Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 22 Aug 2020 10:35:59 +0000

Hi,

We have done the refund today

Original Transaction ID202018072895592
IP Address37.231.13.159Batch ID
Transaction Date/TimeSat Aug 22 13:35:36 AST 2020Post Date0822
Transaction ID202023546268221Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDAhli United Bank
Card Number537016******1748Card ExpirationJul , 2022
Transaction Amount7.210Currency Code414
Merchant Track ID159335409600083695Result CodeCAPTURED
Host Response00Authorization Code110809
AVS ResponseCVD2 Validation Repsonse
Reference ID023596000496STAN ID864643
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi
Sent: Friday, August 21, 2020 3:17 PM
To: Malik Ismail <[email-masked]>
Cc: Lessin Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund is to be reprocessed to bank account - Ticket ID 1364509

External email sender, please take precaution.
Hi Malik,

Kindly assist with the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Lessin Kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 16, 2020 4:15:19 PM
Subject: Re: Refund is to be reprocessed to bank account - Ticket ID 1364509

Hi Team,

Please assist in the below KNET transfer as the RVs have already been deactivated as per the customer request.

Regards
Shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 16, 2020 4:05:26 PM
Subject: Refund is to be reprocessed to bank account - Ticket ID 1364509

Dear Team,

With regards to Order ID 8390003939, the customer has asked to reverse RV and process the refund to bank account.

Amount to be refunded : KWD 34.53

I have got the RV reversed under REL 108912 and bank details updation under REL 110456.

Kindly get the refund processed to customer's account.

Regards,
Nikhil.

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