Subject: New Reply Received - Missing Item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Aug 2020 10:16:03 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Missing Item  Ticket comment <div><div dir="auto">Hello,</div></div>
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<div dir="auto">I am aware of the cancelled item.</div>
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<div dir="auto">There is really a missing item attached to this email is the picture.</div>
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<div dir="auto">Please check. <br><div dir="auto"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTc5ODcwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XEQ-VU1edDfm0af1nc5zt1KYspLZgcLqF76lDUG5LJU" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Aug 22, 2020 at 1:13 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div dir="ltr">Hi Maria,<br><br>Thank you for reaching out to us and apologies for the delay in response.</div>
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<br><br><div dir="ltr">We can see that you ordered 11 items for your order # 8398111967 and have received only 10 . We sincerely apologise for the inconvenience and disappointment due to this.</div>
<br><br><div dir="ltr"> We would like to inform you that the item 161180110 - - Rose Garden Print Bath Towel - 70x140 cms in your order went out of stock, so we had to cancel your order and the refund for full amount is being processed to your My Credit.</div>
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<br><br><div dir="ltr">We sincerely apologise for the inconvenience caused and thank you for your patience. Feel free to get in touch with us for further assistance<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1405118